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Shipping Policy

VYOMAE – The Art of Fragrance
At VYOMAE, every creation is handled with precision and care. We ensure that your fragrance is delivered with elegance, safety, and efficiency, reflecting the luxury experience our brand represents.
1. Shipping Origin
All orders are carefully packed and dispatched from our fulfillment center in India through trusted and premium courier partners.
2. Delivery Timeline
India-wide Delivery: 3 to 7 business days from the date of order confirmation.
Delivery timelines may vary depending on your location and courier accessibility.
3. Delivery Hours
Deliveries are made between 9:00 AM to 6:00 PM, Monday to Sunday.
Delivery times may be extended if the provided address is incomplete or incorrect.

4. Delivery & Acceptance
4.1 A signature may be required upon delivery to ensure safe handover.
4.2 If you are unavailable, please arrange for a trusted person to receive your order.
4.3 VYOMAE is not responsible for packages accepted by someone else at your delivery address.
4.4 Once the order is delivered, responsibility for the product transfers to the recipient.
4.5 Any concerns regarding damaged or missing items must be reported on the same day of delivery.
5. Shipping Charges
India Orders:
Orders ₹500 and above : Complimentary Shipping
Orders ₹499 and below + ₹50 shipping charge
All shipping charges are transparently displayed at checkout before payment.
Charges may vary depending on:
Product category
Packaging requirements
Size and weight of the shipment
6. International Shipping
For international delivery, please contact our concierge support at:
📧 support@vyomae.com
Our team will guide you through shipping availability, costs, and timelines.
7. Shipment Tracking
Once dispatched, you can track your order using our shipment tracking service.
For assistance, please reach out to our support team.
8. Delayed or Lost Shipments
In the rare event of a delay or lost shipment, please contact us at:
📧 support@vyomae.com
whatsapp contact number: +918849541144
We will promptly investigate and assist you with utmost priority.
9. Customer Care
Our support team is always available to ensure your VYOMAE experience is seamless and delightful.
Every order is a promise of quality, luxury, and trust.